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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"I have been riding harleys for about forty years and have been to many dealers over the years and some are now long gone. I must say that toledo h-d is the best I have ever been to.All departments are great and a special thanks to Scott Pope and his boss for a good job on my recent trade. The new bike better fits my old body. Thanks guys, D.& V. Poe"
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By: david and virginia pioneer,OH
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"I got one of the best deals in Northern Ohio. I had bought a new bike from the sister store and was only pleased with my purchase. The staff and their sales approach was completely different, and they all made this experience one of the best to remember. I knew exactly what I wanted and they made sure that I got it. I need to give a special thanks to Darin for all his help and to Brian for gathering all the accessories I wanted for my new Streetglide. It looks awesome and I absolutely love it. I will send anyone I know who is looking to ride to Toledo HD."
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By: Thomas Oregon,OH
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" I recently purchased a 2010 Fat Boy Lo. Ron, my salesman, was great! Made the purchase a pleasure. Parts department? Can't say enough. Helpful, made great suggestions, and they really know their stuff. I took the bike in to have a noise checked by the service department. Turned out to be normal noise. The service department got right on it test drove the bike, and assured me the bike was 100%.
Truely the entire staff at Toledo HD are great. They remind me of a high end automobile dealer. Service after the sale is important to me. Too many times I have bought vehicles and once they had their money I became just another guy off the street. Toledo HD is NOT that type dealer. I rate them five stars across the board. "
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By: Anonymous Sylvania,OH
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"I was on the way back to Georgia over the 4th of July weekend and my bike (2005 Ultra-Classic w/44,000 miles) was not running correctly. I stopped at your shop and Rick, the Service Manager suspected I had run some bad fuel through the engine. He pulled the spark plugs and sure enough the front spark plug was almost completely fouled. A new set of plugs and my bike was running perfectly again. Thanks again Rick you guys took care of me & I was on my way. My buddies back home said that I should have slipped you a $5 or something!!! I hope this note will at least express how grateful I am. Best Regards...Paul M Richardson "
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By: Paul Newnan,GA
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"kudos to julie and lisa. saturday 12-20 i needed the perfect christmas gift. you didnt have it in the right size. these gals promised they would find it and jumped hoops to get it done, thus i paid up front. on monday and several calls from them later they found it in columbus, oh. then they went the extra mile. they stopped the shipment and co-ordinated me picking it up from the columbus dealer. what an absolute delightful retail experience. these two gals are an asset to your company. thank you ladies. merry christmas"
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By: rich sylvania,OH
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"I just want to say what a differnce a helpful staff makes. I live 3.5 Miles from another dealer that wouldn't talk to you if you tipped over every bike in the place. I drive 42 miles each way to Toledo HD. So far my Experinces have been with Brian in Parts and a few of the ladies in the Motorclothes. You are top notch. I will continue to make the drive to you instead of my local shop. Cant wait to get a bike from you guys instead of just parts, accessories, and clothes."
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By: Chris ,MI
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"This is my first Harley and I have been buying alot of chrome parts for my bike and have become a regular at the parts counter to see Jeff he has been a big help. Thanks"
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By: Dan Toledo,OH
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"Lewis Z. was a great salesman. Didn't try to pressure us into something we didn't want and was very knowledgable about what he was selling. Thanks again!"
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By: Toni Findlay,OH
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"I just wanted to say that I would recomend Tom for your sales person. He wasn't pushy, he allowed me to make my decision myslef. He allowed me to sit on several bikes, and held me up to see what fit me. My husband bought his bike in Napoleon (god forbid) and we didn't recieve the same kind of service or, attention that we recieved at Toledo Harley Davidson. Tom treated us like we were the only people that were in the shop that day, and the show room was packed from wall to wall with people. I would recomened Tom to sell you a bike anyday. Cindy"
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By: Cindy Toledo,OH
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"Darin, I appreciate everything you did to make me feel appreciated as a customer. Toledo Harley is lucky to have you on their team!"
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By: sean Monroe,MI
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"I visited Toledo H.D. for the first time in early march of '08. I was interested in the VRSCDX Night Rod Special. Tom Beene of the sales dept. led me drooling to the vivid black- mirage orange Night Rod I had been looking at on the internet. Tom is a great people person, just like every other person that I experienced the day I returned to purchase my new Night Rod. A BIG THANKS to all the pros at Toledo H.D. Tom-my sales guy,Darin S/M-finance guy(that day),Jerri,Shaylyn,Shelly in Motor Clothes,(these ladies are top notch)! Tim in Chrome-(Thanks)! Also, all the great service persons who installed the accessories on my new bike. OUTSTANDING JOB TOLEDO H.D. be proud of these people TIM SHERMAN they make you look good! Every visit I've made back to the dealership has been a family welcoming experience. If these people don't truly care they all deserve EMMYS!"
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By: PETER A. Toledo,OH
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"THIS DEALERSHIP IS THE BEST IN THE NORTHWEST OHIO AND SOUTHEAST MICHIGAN AREA PERIOD."
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By: nick ottawa lake,MI
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"I can't believe I finally have my new harley. Tom was very helpfull. Shelly was very nice and helped me with my new leather jacket. Jeff was helfull with some of my parts I added. The whole experience was so cool. Bill in finance worked with me to make it all very afforable, he really knows his stuff. Plus Nick in Service was there to answer all my questions! Thank you all for making my experience a great one"
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By: Anonymous ,OH
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By: R.D. North Prairie,WI
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"Just wanted to say thank you to you and your staff. Everyone there was very friendly and knowledgeable. You have a great staff and I'll be back soon to visit. "
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By: Connie Jackson,MI
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"I'd like to take a few to let everyone know how hard Toledo HD goes out of their way to help their customers. I recently purchased a 2007 Buell Firebolt XB12R a Dream come true. Ron and Tom were most helpful in all aspects of sales and Bill was helpful in making sure I had the financing and ESP plans I needed. Now to the real nitty gritty. I recently had my 1k service done and it was scheduled for a Friday, however my son was involved n an accident and my bike is the only transportation I have and I showed up Monday morning and explained my situation that I had to get to Atlanta ASAP and my bike was the way to go and I wanted to get the 1k services done before I left. I want to let you all know Aaron wrote up the work order and Josh did the service w/o a thought and all was done in a good time for me to get alot of miles out of the way before I hit a hotel up for a few hrs. I currently reside in Rochester Hills, MI. and I will drive to Toldeo HD for ANY thing I need done to my bike. For the service dept to go out of their way like that was awesome. I'd also like to apologize to their customers that had their bikes in for service that was pushed back due to my situation. I am glad to report my son is out of his coma and will need to re-learn to talk and walk but otherwise is unscathed. The power of prayer does wonders. my sincere thanks to Toldeo HD and all their staff you have a customer for life. "
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By: Paul Monclova,OH
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"Tom was the Salesman that help us, he was very helpful and friendly. He made our experience a great one!! We have been telling everyone how great the staff and service are there! Keep up the great job, we will be back for more!!"
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By: Theresa Holgate,OH
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"Ray Loss is Awsome!!!!!! Iwould like to thank everyone who helped us along the way of purchasing our bike. For many years my wife and I wanted a Harley Davidson motorcyle.We went to Visit some new members of our family with no Intension of purchasing a bike ,we not only found what we wanted but got the extra help needed to make our dreams come true.Thanks to the hard work of Ray Loss and the entire staff we turned a special family visit into an awosome buying experience..I Have never seen a purchase of a major item in ones life made so fun and fair .I look forward to the seeing everyone in the future when I come up to buy accessoreies and a bigger bike when ready.Ray helped me to buy the motorcycle that was right for me,he did not just make a sale .Ray if you get to read this please don't change the way you help people ,I was very nervous about the bike due to having no experience riding,but with the advice of a new and special BROTHER_ INLAW and Rays expertice eveything worked out perfect I would recommend Ray and the staff to anybody wanting a new or used bike.Ray this is Steve Dearth from Chillicothe,Ohio home of the Easy riders big event I look forward to seeing all you Guy's again.one last time thanks you Ray and Staff ,You have no ideal what you have done .(A Good Thing)"
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By: Stephen Chillicothe,OH
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"great experience. Like family"
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By: John delta,OH
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"Toledo H D is a great dealership! The staff are all very trained. they go out of their way to make sure you are treated like someone special. They call you by your first name every time you walk in. It is so cool to be treated that way. Dogger; Shelly;Ron; Butch; are all a class act. "
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By: Anonymous toledo,OH
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"Have been dealing with Toledo HD for 2 years, and I have great service all the time. Ray Loss is awesome! He has been a great help in buying my new Road King.
Thanks again, and keep up the good work!!"
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By: Ron toledo,OH
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"The sale and the staff was great.
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By: john waterville ,OH
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"What a great experience! Shelly (in motorclothes) was most helpful. We ordered from Canada and were completely satisfied with the purchase we received and the service of the clothes department. Smiles and information was given out abundantly. We will most definately be there again. :)"
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By: Anonymous Windsor,ON
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"I just purchased my 2007 Pacific Blue XL 883 and I am pleased to say that the experience was absolutely wonderful. From determining which bike would best suit me, to finding and attaining the bike I wanted, to getting me financed, and finalizing the deal, the staff at Toledo H-D treated me very well. Butch is a class A guy. I advise anyone who is even thinking about purchasing a new or used bike to visit the folks at Toledo Harley Davidson before going ANYWHERE else!
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By: Brad Toledo,OH
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"JUST WANT TO LET ANYONE AND EVERYONE KNOW, IF YOU'RE GONNA RIDE, RIDE THE BEST! MY MAN RAY TOOK GREAT CARE OF ME. HE TREATED ME LIKE AN OLD FRIEND...AND NOW WE ARE OLD FRIENDS! MURPH (THE PARTS DUDE) IS ANOTHER GO-TO-GUY! I RIDE A NEW FL SPRINGER CLASSIC AND I COULDN'T HAVE MADE A BETTER CHOICE! EVERYONE AT TOLEDO HD KNEW THERE WAS ONLY ONE BIKE I CARED ABOUT AND THAT'S ALL THAT MATTERED. SOME SALES FOLKS WILL TRY SELL YOU A BILL OF GOODS...NOT THESE GUYS! TOLEDO-HD IS A GREAT PLACE. THANKS!"
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By: OTTO ,XX
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"Just to let people know. It is a great feeling to be treated like real people. Butch Kernes and Bill Baker got it done. 5 Stars! Rod"
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By: Rodney Lima,OH
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"KEEP UP THE GREAT WORK...IT'S WORKING! THANKS AGAIN. "
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By: ROBERT TOLEDO,OH
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"Couldn't believe the reception we got when we showed up at the dealership. Everyone we ran into was friendly and very helpful. We will not only be back ourselves, but we'll bring friends too. And that says it all!"
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By: Bob & Tina Windsor,ON
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"I was traveling back to michigan after a detroit lions/cleveland browns game, riding in the rain just enjoying the day.
The old lady and I pulled off the turnpike in toledo to refuel, flat tire!!! not more than 500 miles on a new tire and we picked up a nail. At this point we were just happy to be in one piece, we called your store and adam picked us up with the trailer. he was very profesional nice man. and then jason your service manager was very good to us and very helpful! also a true profesional! great job guys! thank you again. scott cooper"
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By: scott gregory,MI
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"After some not-so-great, time wasting encounters at other HD dealerships, I rode the extra mile to Toledo HD and got a fantastic deal on my new 2006 Softail Standard. I'm still reeling and I get that "little kid at Christmas" feeling every time I see my motorcycle in my driveway. Thanks again everyone for getting me on my Dream Bike, and for taking a great picture of me, too. Your website is terrific as well.
The Out'RAY'geous One."
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By: Ray Trenton,MI
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"Bought my Heritage classic a couple months ago and would like to thank everyone for the help in picking my bike financing and service it was a great experience.
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By: Tom Bryan,OH
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"I wanted to get my husband some new saddlebags for his birthday. He picked them out and I ordered them, John in the parts dept was so helpful. He made a suggestion that made a huge difference in our choice of size....he went the extra mile to make sure we were getting the proper product for our size bike...PLUS...he had them shipped TODAY..."
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By: Sandie Belfast,NY
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"Attention: Bill Davis, Butch Kernes. Thanks for the great buying experience! "
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By: Anonymous Troy,VA
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"Beautiful Shop and a fantastic experiance buying my new Harley!!!"
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By: David Sand Creek,MI
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"The staff at Toledo HD are the friendliest. I will be recommending Toledo HD to everyone I know. Thank You to Sue, John, Bill, & Murphy. You made my purchase very enjoyable. You guys are the best. "
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By: Dean Delta,OH
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"Great Service, Friendly Staff!"
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By: Mandy Sussex,WI
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"The staff at Toledo HD is friendly and courteous, which is why I ride a little farther to do business with them. As a first-time Harley owner, I feel comfortable shopping at THD and they seem to have more accessories in stock than most others."
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By: jim monroe,MI
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"I WOULD LIKE TO TAKE THE TIME TO SAY THANKYOU FOR A WONDERFULL BUYINING EXPERIENCE UR STAFF WAS ALLSOME AND I LOVE MY NEW BIKE I WILL RECOMMEND YOU TO MY MEMBERSHIP/AND FREINDS YOU ROCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
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By: JOHNNIE MONROE,MI
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"You have a terrific staff at Toledo Harley. They made my purchase very enjoyable I haven't missed a day in the wind since I bought my bike. Keep up the good work"
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By: LOUIS Toledo,OH
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"Having shopped around for a Harley Davidson over 2 years I made my decision to purchase my Ultra Classic at Toledo Harley Davidson. The salesperson, Tony, and support staff in clothing, parts, and service departments (Rox and John) have exceeded my expectations. A+++++++++.
I wouldn't hesitate to recommend Toledo HD to any friends or future HD enthusiest I come into contact with.
Keep up the superior job."
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By: Anonymous Monroe,MI
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"My experience at Toledo HD has been the best! The friendly atmosphere makes you feel like everyone is a part of your family. It certainly doesnt feel like it's a business. I love what you guys have done for me. Thanks!"
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By: adam toledo,OH
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"you guys are the best "
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By: richard Taylor,MI
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